Often caused by:
- Tank or seal not being re-assembled properly
- Wear to the seal
- Lubricating with something other than Molykote lubricant
Here is a video guide showing how to remove and reassemble the tanks and seals:
Quick checks:
Check for a crack in the tank
Check the tank has been fitted properly
DIY guides:
Pro Tips:
Always mix your syrups to the correct syrup and water ratio (1 part syrup, 5 parts water - you can find a guide to mixing syrup here) using an Eskimo Joe's syrup mixing jug - you can purchase this here
Keep pre-mixed syrup in a refrigerator to keep it cold so that it freezes down faster
Always keep your slush close to the maximum fill line on the tanks
Use overnight mode and fill to the maximum line before putting the machine into overnight mode
Keep clear space around your machine, at least 30cm each side and 10cm at the rear
Clean the pull-out filter once a week
1) Remove filter and hoover up any dirt/dust
2) Rinse under water
3) Shake off any excess water and replace
If the straw stands up straight in the middle of the cup you've usually got good slush
Whenever you have a question or need advice, we want to make sure you get the support you need - so don't hesitate to contact our customer support teams or check out more Pro Tips here
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