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  1. Eskimo Joe's UK Support
  2. FAQ's

FAQ's

Answers to frequently asked questions

General FAQ's

  • Can I get a VAT receipt?
  • How can I pay for my order?

Price Beat FAQ's

  • What is our lowest price policy?

Slush Syrup FAQ'S

  • Nutritional information
  • Best before date for EJ syrups
  • Are Eskimo Joe’s syrups Kosher?
  • Are Eskimo Joe’s slush syrups suitable for vegetarians or vegans?
  • Are Eskimo Joe’s slush syrups GM free?
  • Are Eskimo Joe’s slush syrups allergen-free?
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Shipping FAQ's

  • Can I pick up my order?
  • How long will it take to receive my order?
  • Can I change the delivery address on my order?
  • How much will my delivery cost?
  • Where does Eskimo Joe's deliver to?
  • Has my order been shipped?

Account FAQ's

  • How I do I redeem my discount coupon or code?

Returns & Cancellations FAQ's

  • What do I do if I have received a faulty, incorrect or damaged item?
  • Can I change, or cancel my order?
  • What do I do if I have changed my mind or ordered the wrong item/s?
Eskimo Joe's UK Support