FAQ's

General FAQ's

• Can I get a VAT receipt?
• How can I pay for my order?

Price Beat FAQ's

• What is our lowest price policy?

Slush Syrup FAQ'S

• Nutritional information
• Best before date for EJ syrups
• Are Eskimo Joe’s syrups Kosher?
• Are Eskimo Joe’s slush syrups suitable for vegetarians or vegans?
• Are Eskimo Joe’s slush syrups GM free?
• Are Eskimo Joe’s slush syrups allergen-free?

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Shipping FAQ's

• Can I pick up my order?
• How long will it take to receive my order?
• Can I change the delivery address on my order?
• How much will my delivery cost?
• Where does Eskimo Joe's deliver to?
• Has my order been shipped?

Account FAQ's

• How I do I redeem my discount coupon or code?

Returns & Cancellations FAQ's

• What do I do if I have received a faulty, incorrect or damaged item?
• Can I change, or cancel my order?
• What do I do if I have changed my mind or ordered the wrong item/s?